Refund Policy

At Photify.co, we aim to deliver high-quality products that meet your expectations. Please review our refund policy below:

Refund Eligibility

• Refunds are accepted within 7 days of receiving your order.
• Personalized or custom items are non-refundable unless they are damaged upon delivery or contain a manufacturing defect.

Returns and Replacements

• For eligible returns, we will provide a replacement for the item. However, delivery charges will be deducted from the refund amount.
• All returns must be pre-authorized. Items sent back without prior approval will not be accepted.

Shipping Costs

• If a return is approved, the customer is responsible for covering the shipping costs to return the item.

Damaged or Defective Items

• If your order arrives damaged or defective, please notify us within 7 days with your order details and photos of the issue. Contact us at support@photify.co or info@photify.co for assistance. We will assess the situation and arrange a replacement if necessary.

Important Notes

• Refunds or replacements will only be processed after the returned item has been inspected and approved.
• Delivery charges are non-refundable.

If you have any questions or need further assistance, please don’t hesitate to contact us at support@photify.co.

Thank you for choosing Photify.co!